Effective Date: 1st April 2026
CA FEST, a brand operated by Tensai Ventures LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with us.
1. Data Collection & Use
We may collect the following types of customer data:
- Name
- Phone number
- Email address
- Messages and communication history
- Any other information voluntarily provided by you
How we use this data:
- To provide customer support
- To send event-related updates, confirmations, and notifications
- To respond to inquiries or requests
- To improve our services and customer experience
- For marketing and promotional communication (where applicable)
2. Data Sharing with Third Parties
We may share your information with trusted third-party service providers strictly for operational purposes, including:
- Customer Relationship Management (CRM) tools
- Communication platforms (such as WhatsApp API providers)
- Analytics and performance tracking tools
These third parties are obligated to handle your data securely and only for the intended purposes.
We do not sell or rent your personal data to third parties.
3. User Consent
By providing your phone number and contact details, you consent to receive communications from CA FEST via WhatsApp, SMS, email, or other relevant channels for updates, promotions, and support-related purposes.
4. Opt-Out / Unsubscribe Mechanism
You can opt out of receiving communications from us at any time by:
- Replying “STOP” to any WhatsApp or SMS message
- Contacting us via email at connect@tensaiventures.com
- Calling our support number: +1 484 245 2425
Upon opting out, you will no longer receive promotional messages, though we may still contact you for essential service-related communication if required.
5. Data Retention & Security
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or disclosure.
6. Compliance with Legal Obligations
CA FEST complies with applicable data protection laws and regulations, including requirements set by relevant authorities and platform providers such as Meta (for WhatsApp communications).
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
CA FEST (Tensai Ventures LLC)
30N Gould Ste St R
Sheridan, Wyoming, USA – 82801
Phone: +1 484 245 2425
Email: connect@tensaiventures.com
We may update this Privacy Policy from time to time. Any changes will be communicated through appropriate channels.